Terms of sale

These terms govern orders placed on this website between you and Jiaxing Miaozi E-Commerce Co., Ltd.
(嘉兴淼紫电子商务有限公司), Nanhu District, Jiaxing, Zhejiang 314000, China. Placing an order means you accept them. Last updated 12 November 2026.

1. Who you are buying from

Jiaxing Miaozi E-Commerce Co., Ltd., a company registered in Zhejiang, China, trading as OAKWRIGHT. Contact:
miaozijiaxing@outlook.com, +86 188 1394 0946.

2. Orders and acceptance

An order is an offer. It is accepted when we send the dispatch email, not when the
payment is taken. If a set is unavailable we will cancel and refund in full within three
working days. Prices are in US dollars and include our margin, packing and — where stated —
prepaid duties; they do not include local sales tax collected by marketplaces, which we do
not use.

3. Pricing errors

If a set is listed at an obviously wrong price we will contact you before dispatch and
offer either the correct price or a full cancellation. We will not silently charge the
difference.

4. Payment

Card and PayPal payments are processed by the relevant provider; we never see or store
card numbers. Bank transfer is available for orders above $500 and for schools and studios.
Goods remain our property until payment clears in full.

5. Delivery

See the shipping page for services, times and duty treatment.
Risk passes to you on delivery. If a parcel is lost in transit we replace it; we do not ask
you to claim from the carrier yourself.

6. Returns

Thirty days on opened or unopened sets, as set out on the
returns page. This is in addition to your statutory rights, which
are not affected.

7. Warranty and liability

The warranty on structure and mechanisms is described on the returns page. To the extent
permitted by law, our total liability for any order is limited to the amount you paid for
it. We are not liable for indirect or consequential loss. Nothing in these terms excludes
liability for death or personal injury caused by our negligence, or for fraud.

8. Product descriptions

Piece counts, dimensions and build times are measured on production sets. Timber is a
natural material: grain, colour and weight vary between batches, and a ply face will darken
with light. Product photography shows the set as built by us; your build will differ in
small ways, which is the point.

9. Safety and age marking

Sets are toys tested to EN71 and ASTM F963 and are marked with an age on the plate. They
contain small parts and are not suitable for children under three. Sets above AW-430 are
engineering models and should be built and operated with adult supervision below the stated
age.

10. Intellectual property

Drawings, cut files, manuals and photography are our property. You may build, rebuild,
photograph and resell a set you have bought; you may not copy the cut files, reproduce the
manuals, or manufacture the designs commercially.

11. Governing law

These terms are governed by the laws of the People’s Republic of China, and the courts of
Zhejiang have jurisdiction. If you are a consumer resident elsewhere, this does not remove
the protection of the mandatory consumer law of your own country.

12. Changes

We may update these terms; the version that applies to your order is the one published
when you ordered. The date at the top of this page is the date of the current version.